Our vision is a fair world, even when it comes to money.
Our vision statement, what we see in the far horizon, what we aspire to become, is rather ambitious. We envision a fair world with financial services that serve the users rather than serving the banks. Where other lenders are looking to make a quick buck early in the relationship, Fairlo’s aim is to foster a mutually beneficial relationship that lasts longer because it doesn’t take advantage of the customer. We fiercely believe that inequality is the scourge of the world and will always passionately aim to decrease the gap between the ones that have opportunities and those who don’t. We’re in this to do good, not because we’re benevolent or charitable but because it is the right thing to do, making our business sustainable and something to live by.
Fairlo is on a mission to level the playing field and outsmart the predatory credit market.
A mission statement is an essential strategic direction drawing focus to what we do and how we do it.
It represents an easy-to-remember idea of what our everyday business, task and challenge is. And it is, in essence, that we solve everyday problems by creating services that are simple to use, with terms that are fair and easy to understand. This obliges us to stay customer-centric at all times. In product features, in design and user experience, in responsible marketing and last but not least - in how we package and present our terms, always aiming for full transparency.
We are in the business of non-predatory credit, meaning that we have to use all of our talent, creativity and passion to find new clever ways of serving those who deserve it most.
Contact our Fairness Officer.
Always ready to help.
Our customer service promise is simple; get in touch, whatever you need, we can almost always help.